Skip to content

Delete Account

What is erased, what remains without your name

⚠️ Permanent action

Your account is deleted as soon as you confirm. It cannot be recovered.

Method 1 — From the GP360 app

A few steps, in the mobile app.

1

Open the app and sign in

With the account you want to delete.

2

Go to "Profile"

The last tab, at the bottom of the screen.

3

Tap "Delete my account"

At the bottom of the page, under "Log out". The screen tells you what will be erased and what will remain without your name.

4

Confirm with your password

Enter your password, tap "Delete permanently", then confirm.

✓

Done, right away

You are signed out of all your devices, and a confirmation email is sent to your account's address.

If deletion is not possible yet

While a shipment is in progress — an accepted participation, as a participant or on your events — or a commission remains to be paid, the app does not delete the account: it tells you what to finish first.

Method 2 — By email (if you cannot access the app)

If you cannot access the app

Send your request to support@gp360.ca, from your account's email address:

Email subject:

GP360 account deletion request

Email body:

Hello,

I would like to delete my GP360 account.

Account email address: [your email address]
Full name: [your full name]

I confirm that this request is voluntary and that I understand this action is permanent.

Best regards

The team deletes your account under the same rules as the app, and confirms it by email.

What is erased

  • Your identity: name, email address, phone number, address and profile photo.
  • Your payment card: removed, together with your billing profile.
  • Your access: password made unusable, all your sessions closed.
  • Your collaborations with businesses: closed.
  • Your pending requests: cancelled; the other party is notified.

What remains, without your name

GP360 connects members: your shipments, reviews and messages are also part of other members' history. They remain, signed "Deleted member", without your name or contact details.

Kept for our legal obligations

Commissions and your agreements (acceptance of the terms of use, authorization to charge your card) are kept for the period required by law.

Questions?

For any question about deleting your account or your data: